Shipping Policy

Do you ship worldwide & how much does shipping cost?

Yes - we ship worldwide. We offer all customers FREE Domestic and International Shipping with tracking. No shipping cost & no sales tax - we want your experience to be simple and efficient  - just the way we like it.

 

What are your shipping and processing times?
***Due to COVID-19, shipping times may be delayed. We are processing and sending order as usual but your local post office may experience delays. To find out if your postal service has been impacted, please stay up to date with news regarding your local post office.***

 

Standard Shipping Times

USA: 5 - 15 Business Days 

Oceania: 5 - 15 Business Days

Europe: 5 - 15 Business Days

Other countries: 10 - 30 Business Days

*All shipping times exclude clearance/customs delays*

 

Processing Times

All orders are shipped within 3 business days after ordering. We do not ship on weekends.

 

Where can I find my tracking number?

When your items are shipped out, you should receive an automatic notification from the system via email providing you with a tracking number.

If you haven't received one or if the tracking number doesn't work, no worries. Contact us and we'll solve it! 

 

If you need more detailed information, please send us an email at support@nuewaybaby.com and we'll help you out!

 

Unexpected Delays

In some instances the delivery may take longer than the standard shipping times stated above. Most of these delays are caused by international customs processing that we cannot control. Please contact us if your package is taking too long to arrive and we will work with you to resolve any situation.

 

 

STILL NEED ASSISTANCE?
CONTACT US AT SUPPORT@NUEWAYBABY.COM